Technical Support Services
At BOROOQ INTERNATION, we understand the critical role that reliable technical support plays in ensuring smooth operations for businesses. Our technical support services are designed to provide you with prompt assistance and expert guidance whenever you encounter issues with our products or services. Whether it’s troubleshooting, software updates, or configuration assistance, our dedicated team is committed to resolving your technical challenges efficiently.
Our Technical Support Includes:
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24/7 Helpdesk: Accessible round-the-clock to address your queries and concerns.
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Remote Assistance: Swift resolution of issues through secure remote access.
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On-site Support: When required, our technicians can visit your premises to resolve complex issues.
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Regular Updates: Keeping your systems up-to-date with the latest patches and upgrades.
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Training and Knowledge Sharing: Empowering your team with the skills needed to leverage our products effectively.
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With BOROOQ INTERNATIONAL, you can rest assured that technical issues will not disrupt your business operations.
Our Technical Support Includes:
-
24/7 Helpdesk: Accessible round-the-clock to address your queries and concerns.
-
Remote Assistance: Swift resolution of issues through secure remote access.
-
On-site Support: When required, our technicians can visit your premises to resolve complex issues.
-
Regular Updates: Keeping your systems up-to-date with the latest patches and upgrades.
-
Training and Knowledge Sharing: Empowering your team with the skills needed to leverage our products effectively.
-
With BOROOQ INTERNATIONAL, you can rest assured that technical issues will not disrupt your business operations.
Annual Maintenance Contracts (AMCs)
For comprehensive peace of mind, consider our Annual Maintenance Contracts (AMCs). Our AMCs are tailored to ensure proactive maintenance of your systems and equipment, minimizing downtime and optimizing performance. By opting for an AMC, you gain access to priority support and preventive maintenance services, thus extending the lifespan and reliability of your investments.
BENIFITA OF OUR AMC'S
Scheduled Maintenance
Regular inspections and preventive measures to prevent issues before they arise.
Priority Service
Expedited response times for AMC holders to minimize disruptions.
Cost Savings:
Predictable maintenance costs help you budget effectively.
Expertise
Access to our experienced technicians who understand your systems inside-out.
